Beauty Service Booking Questions

1. Do I need an appointment?

Yes, in order to ensure that you receive an appointment on your desired day & time, appointments are strongly encouraged. In accordance with local and state ordinances & appointment availability, we may not accept walk-ins. 

2. How do I book an appointment?

The best way to book an appointment is by calling and visiting the spa. To schedule an appointment visit our Facebook page & click on the "Book Now" button or call 1-786-399-7412.

Our online booking opens 60 days in advance. If you need an appointment outside of that window, please contact AmaTi Beauty directly to inquire. 

3. What is your cancellation policy?

We understand that plans change! If you need to cancel, please do so at least 24 hours in advance so that we may open up the time for another client.

4. How do I cancel or modify an appointment?

You may cancel or modify your appointment by calling the spa, or via text message.

5. Can I change or upgrade my service once I get to the spa?

If we have availability, absolutely! Please discuss with your beauty specialist at the start of your service.

6. What if I am late for my appointment?

We will hold appointment times for 15 minutes. If you are running late, please call the store to let them know. Please note that the end of your appointment time may not remain the same and the beauty specialist will do as much as they can in the allotted time.

About Beauty Services

7. What services do you offer?

We offer a variety of beauty services in our stores. Visit our Beauty Services page to view more. 

8. How should I prepare for my appointment?

For skincare services, think about your skincare goals and what you want to focus on during your appointment.

For Waxing services, please arrive with clean skin free of oils, parfumes or other products that will interfere with the waxing product.

For all services, arriving with clean skin is preferred but not required.

9. Who will do my service?

All of our services are performed by a Florida state licensed esthetician.

10. What do I do when I arrive for my service?

Once you arrive in the spa, the licensed esthetician will be available to check you in & begin your service.
Prior to beginning your service, the esthetician will take you through a pre-screening safety questionnaire regarding your goals and expectations.

Hygiene & Safety Questions

11. What hygiene standards & safety regulations are in place for AmaTi Beauty services?

The health and safety of our clients and esthetician is our highest priority. Our services hygiene and safety standards were developed based on guidance from federal, state and local authorities and include the following:

• Health and safety prescreen questions for estheticians and clients before the service begins, as guided by local ordinance.
• Personal Protective Equipment will be worn by estheticians during all services.
• Both estheticians and clients are required to sanitize their hands before each service begins using hand sanitizer.
• All Studio surfaces, including chairs, are disinfected before and after each service with every other chair removed for proper distancing.
• All  devices used during a service are thoroughly sanitized after each use.
• During all Wax Service, we ensure that our disposable spatulas are dipped in the wax one time only.
• During HydraFacial Services single-use treatment serums are used.

12. How do you sanitize your tools?

AmaTi Beauty will always adhere to State Board requirements. In addition to these requirements, estheticians will follow a three-step sanitization process for tools that include a deep cleanse and disinfection under UV light.

13. When should I not receive a service?

You should not receive a service if you are showing cold or flu-like symptoms, including sneezing, coughing, or a high temperature or if you have been exposed to someone with cold or flu-like symptoms in the last 14 days.

You may consider not receiving a service if you are part of a high-risk or vulnerable population per the CDC.

Specifically for Waxing Services, you should inform your esthetician of any conditions, medications, allergies, contraindications, procedures or sensitivities that may affect the administration of your service or your body’s reaction to the service, including but not limited to if you are currently using Retin A, Retinol, Vitamin A, Antibiotics, Benzoyl Peroxide, or blood pressure medication; if you have received any kind of peel or microdermabrasion within the past month; if you have used Accutane or had eye surgery within the last 6 months; and if you have Rosacea or Eczema.

Specifically for Perk by Hydrafacial Services, you should inform your esthetician of any conditions, medications, allergies, contraindications, procedures or sensitivities that may affect the administration of your service or your body’s reaction to the service, including but not limited to, Accutane or similar (in past year), cracked or broken skin, open lesions, active sunburn on or near treatment areas, injections (in past 10 days), pregnant or breastfeeding, shellfish allergy (patch test recommended), autoimmune diseases, Melanoma (or lesions suspected of malignancy).

Payment Questions

14. When do I pay for the service?

Payment is taken in store upon completion of the service. Check our beauty services page to determine service price & time.

15. What is your refund policy?

We do not offer refunds on services already rendered, but if you are unhappy for any reason, please contact our client service department through our contact us page.